How m-GURUSH’s innovative partnership with JEDCO allows users to pay for electricity from their phones
Always at the forefront of innovation, m-GURUSH, South Sudan’s leading and trusted Mobile Money service, launched Mobile phone payments for electricity top-ups in partnership with Juba Electric Distribution Company (JEDCO). On 1st October 2021. This new service will allow JEDCO subscribers to pay their electricity bills wherever they are straight from their phones.
In a statement re-affirming m-GURUSH’s commitment to Customer-focused innovation, Chief Operating Officer at m-GURUSH, Hon. Mou Ambrose Thiik said, “Our mission is to offer customer-focused innovations in the digital payments space. Our partnership with JEDCO solidifies this. We have simplified the process and will continue to innovate and add new products with exciting features. Electricity token purchases is another great leap for South Sudan that we believe will greatly benefit customers”
This kind of innovation is the first of its kind in South Sudan enabling fast and convenient payment of one’s electricity bill at home or even at work at any time of the day or night just by using your mobile phone. Payment can be done through USD or SSP.
Joseph Arinaitwe, m-GURUSH Vice President also reiterated, “In line with our
digital transformational agenda, and together with our partner JEDCO, we are pleased to offer for the very first time ever, a service that enables ordinary South Sudanese the opportunity to conveniently and securely top-up their electricity units from the comfort of their homes and places of work at any time of the day or night. The citizens of this country should expect more of such exciting services from mGurush, South Sudan’s no.1 and leading Mobile Money provider.”
How to buy JEDCO tokens through m-GURUSH
JEDCO subscribers are now encouraged to register on m-GURUSH to begin enjoying fast, secure and convenient electricity token purchase.
There are various ways to buy JEDCO tokens:
Visit an m-GURUSH Agent and pay to get electricity tokens instantly
Dial *355# on their Zain line and select option 5
Use the m-GURUSH App and select ‘Electricity Payment’
WhatsApp ‘Hi’ to 0912 188 811• Corporates/ Businesses can buy through their mGURUSH Web login
How to top up your electricity tokens using *355#:
- Dial *355#
- Select 5 – Electricity Payment
- Select option 1 – Buy Tokens
- Select Currency, USD or SSP
- Enter Meter Number
- Confirm Meter Number
- Enter Amount
- Enter PIN
Upon payment, customers will immediately receive an SMS with the token number that is instantly ready for use, coupled with details of the payment.
How to top up your electricity tokens using the m-GURUSH App:
- Log In to the m-GURUSH App
- Select Electricity Payment
- Select Buy Tokens
- Select Currency USD or SSP
- Enter Meter Number
- Enter Amount
- *Optional, enter remarks e.g. when purchasing on behalf of another party or company Submit
Upon submission, the token will be sent to the App screen and on SMS.
The payment method has been tried and tested, Sarah Balus a JEDCO and m-GURUSH customer was in awe once she tried it, in her own words, “I tested out the JEDCO payment option. Really simple, easy and it generates the token code immediately”
Register for m-GURUSH today to start enjoying convenient JEDCO token payments.
For any m-GURUSH questions and queries seek support through:
- Customer Service number: 0911403000
- WhatsApp Chat: 0912288811 / 0917 609 108
- Our care centres
- The nearest agent